UConn Careers

JOB SUMMARY

The School of Fine Arts at the University of Connecticut is seeking applications from an experienced administrative professional to perform the duties of a full-time Educational Program Assistant 1 or 2 position within the Music Department Office. The Department offers degrees at the doctoral, master's, and undergraduate levels, and it manages a full calendar of performances, lectures, and master classes. Under the direction of the Department Head, the Educational Program Assistant will provide administrative and programmatic support to a broad base of undergraduate, graduate, and operational functions of the Department.

Incumbents hired at the Educational Program Assistant 1 level will be expected to provide entry-level program support under close supervision until achieving the requisite qualifications to serve and perform the duties at the Educational Program Assistant 2 level. At the Educational Program Assistant 2 level, the incumbent is expected to work with more independence and possess the latitude to make decisions directly related to the delivery of program services and administrative logistics.

DUTIES AND RESPONSIBILITIES

• Provides the Department of Music with logistical and operational support in managing the Department’s academic programs.
  • Responds to inquiries from students, faculty, and the public regarding policies and procedures governing the Department; directs students to appropriate advisors and/or faculty; transmits information from the Department office to faculty and students; updates Department's phone and email lists; coordinates room assignments for faculty and students.
  • Assists the Department Head in coordinating student registration, scheduling of courses, the Department’s calendar, and weekly convocation for music students.
  • Monitors student rosters, grade reports, and academic records; devise, modify, and/or supervise the maintenance of complex filing and record-keeping systems, including databases.
  • Assists Department Head with annual reporting within the University and to the National Association of Schools of Music.
• Provides the Department of Music with logistical and operational support in managing the Department’s admissions process.
  • Assists with the coordination of Open House, Audition Days, and other student recruiting events.
  • Schedules all auditions for incoming students; prepares all necessary materials to be available for each auditioning student.
  • Works with faculty members to update the database of applicants and accepted students; assists in the coordination of financial support for students based on predetermined guidelines, including preparation of undergraduate scholarship offer letters and graduate assistant appointment letters.
• Provide the Head of the Department of Music with operational and administrative support.
  • May represent the Department Head to other University offices, the public, or outside organizations to gather or transmit information that affects the operations of the Department; acts as facilities liaison for the Department; updates the inventory of pianos within the Music Department’s facilities; coordinates maintenance of pianos with the piano technician.
  • Responsible for the accurate and timely entry and onboarding of the Department's hiring needs, including assisting with faculty searches and graduate assistantships, processing special payroll and regular and Federal Work-study student labor appointments; acts as administrator for I-9 processing, and other related hiring paperwork.
  • Serve as a point of contact for facility issues in assigned building(s), initiate work requests, monitor completion; maintain and manage key inventory and access approvals; schedule and administer card reader system and access to designated classrooms, studios, and ensemble rooms.
  • As needed or assigned, may be responsible for special short-term or ongoing projects that require planning, coordination, and supervision (including but not limited to academic or staff searches, conferences, concerts, etc.)
  • Assists the Department Head and Promotion, Tenure, and Reappointment (PTR) committee with the execution of PTR procedures.
  • Within the established practice, handles administrative matters for the Department Head and makes decisions in the supervisor’s absence; independently composes, prepares, and/or edits standard correspondence and reports containing information that requires thorough knowledge of policies, procedures, and data sources.
  • Schedule appointments and meetings for the Department Head; screen incoming mail and telephone calls, making referrals as appropriate.
  • Performs complex typing and transcription duties as required; takes minutes at faculty meetings.
• Manages the Department’s office supporting 45 faculty and 180 students.
  • Supervises student workers as assigned; keeps inventory of office supplies.

MINIMUM QUALIFICATIONS

1. Educational Program Assistant 1: Bachelor's degree and up to 1 year of experience OR associate's degree and 2-3 years of experience.
2. Educational Program Assistant 2: Bachelor's degree and 2-3 years of experience. 
3. Excellent interpersonal skills and the ability to work effectively with the Department/University staff and other individuals or groups.
4. Superior organizational and/or supervisory ability.
5. Ability to resolve administrative problems efficiently, effectively, and independently.

PREFERRED QUALIFICATIONS

1. Thorough understanding of music performance practices, ensembles, and degree programs at academic institutions.
2. Basic knowledge of pianos and piano maintenance.
3. Knowledge of and facility in Student Administration System software by ORACLE/PeopleSoft.

APPOINTMENT TERMS

This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https://hr.uconn.edu/health-benefits/.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #498932 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on March 19, 2025. 

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.