UConn Careers

JOB SUMMARY

Under the supervision of the Non-Student Accounts Receivable Supervisor within the Office of the Bursar, the Accounts Receivable Specialist is responsible for managing the University’s non-student accounts receivable function, ensuring accurate and timely processing of all incoming payments. This position plays a crucial part in maintaining the financial health of the institution by coordinating with internal departments and external entities to resolve billing discrepancies, post payments, and manage collection efforts.

DUTIES AND RESPONSIBILITIES

Include but are not limited to:

• Manages collection of non-student receivables across the University with limited supervision.
• Develops and maintains non-student collections calendar to ensure customer statements and dunning letters are sent in a timely manner and in compliance with federal collection regulations. Proactively adjusts the calendar to avoid competing priorities.
• Monitors accounts for overdue balances and independently works with departments or external parties to resolve any outstanding payments.
• Review and post all incoming payments to intended invoices and ensure payments are accurately recorded to customer accounts within the University’s financial system.  Independently resolves payment discrepancies such as overpayments, returned payments, and duplicate payments.
• Distributes daily EDI payments to departments, advises on depositing requirements, and ensures adherence to university depositing and invoicing policies. Research and determines the next steps for unidentifiable incoming payments, including the return of funds, depositing of funds, and communication with department if funds are eventually claimed.
• Serves as the primary point of contact for internal departments and external customers regarding customer accounts, billing, and general account inquiries as well as for troubleshooting payment and account issues.
• Plans, coordinates, and execute both general and tailored training to ensure departments are educated in invoicing and collection at the University.
• Serves as the primary liaison between collection agencies, University departments, and customers; provides debt validation, payment history, and responds to account inquiries.
• Reconciles all collection agency statements, status reports, and invoices against the University’s ERP system. Assesses all reports for accuracy and corrects any discrepancies or issues with agency records.
• Completes reconciliations between Core-CT and the University’s financial system ensuring all invoices to other state agencies are appropriately set up in Core-CT and sent to the State agency.
• Maintains AR student labor schedule and directly supervises student employee(s). Trains students on entry-level functions and assesses each student’s work product.
• Assists with other Office of the Bursar basic reconciliations as required, such as completing monthly reconciliations of the department’s clearing accounts.
• Performs related duties as required.

MINIMUM QUALIFICATIONS

1. Bachelor’s degree in business, finance, accounting, or related fields and two years of related professional experience; or an equivalent combination of education and/or experience may be substituted for the degree and years of experience.
2. Experience working with Microsoft products, including Excel.
3. Experience communicating clearly and effectively in both oral and written formats.
4. Ability to work independently to analyze available information, draw conclusions and understandings, and present such conclusions to peers and supervisors.
5. Experience performing duties that required attention to detail.

PREFERRED QUALIFICATIONS

1. Ability to write reports in various systems.
2. Experience working in Kuali Financial System (KFS) and/or Core-CT or other Oracle systems.
3. Experience working in collections and/or working knowledge of general collections procedures and regulations.
4. Prior experience working in a university setting.

APPOINTMENT TERMS

This is a permanent full-time position located at the Storrs campus. Salary will be commensurate with training and experience.

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, Search #498986 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on April 25, 2025. 

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce.  The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner.  This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all.  We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same.  All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.