UConn Careers

JOB SUMMARY

This position in the University’s Information Technology Services department is responsible for managing and troubleshooting large and complex network systems for the University. Working under a supervisor's guidance, the position applies advanced networking skills in configuration, analysis, and support of the network. The position serves the network needs of academic, administrative, research programs, and students.

BENEFITS INCLUDE:

• Defined contribution with employer match or defined benefit program retirement options.
• Excellent and affordable health care options.
• 35-hour work week.
• 22 paid vacation days per year, in addition to paid sick leave and (13) paid holidays.
• Annual merit increase program.
• Employee and dependent tuition waivers.
• A highly desirable work environment and work-life balance with opportunities for hybrid work arrangement.

DUTIES AND RESPONSIBILITIES

• Create and maintain documentation of network systems.
• Monitor and maintain the high availability and functionality of university network systems.
• Using a broad knowledge of network hardware, software, and related systems to perform analysis, diagnosis, and resolution of complex network issues in large-scale systems.
• Provide emergency response and repair for network outages during on and off-peak hours as needed to ensure optimal service levels and minimize user disruption and network downtime.
• Provide technical support and guidance to users and other junior network administrators.
• Communicate plans and status of network systems to teams and/or the university community.
• Assist Senior Engineers with design, planning, configuration, and implementation of modern network systems for medium to large projects.
• Perform other duties as required.

MINIMUM QUALIFICATIONS

1. Bachelor's degree and at least 4 years of documented experience in networking, OR 8 years of experience in an enterprise network.
2. Experience with implementation and troubleshooting of layer 2-3 switching and routing technologies from a major network vendor (cisco, juniper, arista, etc.).
3. Competent working knowledge of advanced routing protocols (OSPF, BGP) with an overall understanding of routing concepts, operation and troubleshooting.
4. Experience with firewalls from a major vendor.
5. Experience with modern network monitoring and management systems such as SolarWinds, PRTG, etc.
6. Experience installing, configuring, and maintaining network infrastructure systems.
7. Experience monitoring network performance and troubleshooting issues using various tools and techniques.

PREFERRED QUALIFICATIONS

1. Demonstrated experience in the automation of processes using a scripting language.
2. Demonstrated experience in one or more specialty areas such as VoIP, Wireless (Wi-Fi), Cloud Networking (Azure), and network monitoring/management systems.

APPOINTMENT TERMS

This is a full-time, permanent position with an opportunity for a hybrid schedule. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https://hr.uconn.edu/health-benefits/.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, Search #498601 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on April 29, 2025. 

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.