JOB SUMMARY
Under the direction of the Assistant Director of Student Enrollment and Registration at UConn Hartford, the Registration and Academic Services Coordinator (Student Services Program Assistant 2) provides administrative and programmatic support for the day-to-day operations of the Office of Student Services and Registrar’s Office on the Hartford campus.
The Registration and Academic Services Coordinator plays a critical role in ensuring the smooth functioning of academic operations at the regional campus level. This position requires an individual who is detail-oriented and proactive and possesses excellent communication and organizational skills. This role will perform large amounts of data entry and processing necessary for various scheduling and registrar functions. Incumbents in this position are expected to work fairly independently but within the goals and objectives established by the supervisor.
Centered on teaching, research, and service in and about the global city, the UConn Hartford campus serves a community of approximately 1600 students, including larger first-generation (49%) and minoritized (50%) populations. With a vision of academic excellence focused on community-based, collaborative learning, UConn Hartford plays a critical role in advancing the University’s commitment to innovation, leadership, global engagement, and cultural and intellectual diversity. The Hartford campus offers undergraduate classes in 36 departments and master's, doctoral, and certificate programs in four disciplines. Students can complete majors in English, Human Development and Family Sciences, Business Administration, Business Data Analytics, Psychological Sciences, Urban and Community Studies, Digital Marketing & Analytics, Financial Management, and Social Work.
Founded in 1881, UConn is a Land Grant and Sea Grant institution and member of the Space Grant Consortium. It is the state’s flagship institution of higher education and includes a main campus in Storrs, CT, four regional campuses throughout the state, and 13 Schools and Colleges, including a Law School in Hartford, and Medical and Dental Schools at the UConn Health campus in Farmington. The University has approximately 10,000 faculty and staff and 32,000 students, including nearly 24,000 undergraduates and over 8,000 graduate and professional students. UConn is a Carnegie Foundation R1 (highest research activity) institution, among the top 25 public universities in the nation. Through research, teaching, service, and outreach, UConn embraces diversity and cultivates leadership, integrity, and engaged citizenship in its students, faculty, staff, and alumni. UConn promotes the health and well-being of citizens by enhancing the social, economic, cultural, and natural environments of the state and beyond. The University serves as a beacon of academic and research excellence as well as a center for innovation and social service to communities. UConn is a leader in many scholarly, research, and innovation areas. Today, the path forward includes exciting opportunities and notable challenges. Record numbers of undergraduate applications and support for student success have enabled the University to become extraordinarily selective.
DUTIES AND RESPONSIBILITIES
- Manage the input of academic classes into the university’s registration system, ensuring accuracy and timeliness.
- Schedules academic classes and final examinations, assisting in the balancing of available space with curriculum needs.
- Processes registration requests and academic record inquiries/tasks for regional campus students, maintaining the accuracy and integrity of academic records ensuring compliance with university policies and procedures.
- Identifies, troubleshoots, and resolves scheduling and registration issues for students and faculty.
- Collaborate with the University’s central registrar’s office to ensure consistency and alignment in academic record-keeping practices.
- Serves as a resource to faculty, administration, students, and others for questions and interpretations for matters such as student records, data, registration, and scheduling policies and procedures.
- Prepare, submit, and present reports on registration trends, course enrollment data, and other relevant metrics to inform decision-making and planning.
- Manage the advertising process for new faculty positions for UConn Hartford, utilizing various platforms to effectively reach potential candidates.
- Solicit feedback from students, faculty, and staff to inform improvements to registration services and systems.
- Participate in working groups related to academic operations, contributing expertise and insights to enhance services and processes.
- Teaches a First Year Experience class to incoming students.
- Responsible for additional duties as necessary to support the Assistant Director of Student Enrollment and Registration.
- Performs administrative and related work as required.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in an academic discipline appropriate to the field, or equivalent combination of education and experience.
- Two or more years working in a higher education setting.
- Demonstrated experience working in a high-volume setting.
- Proven organizational and planning skills, meeting deadlines, and a high-level attention to detail and accuracy.
- Strong and efficient computer and technical skills.
- Demonstrated interest in and commitment to working at a large, diverse, and urban campus.
PREFERRED QUALIFICATIONS
- Previous experience working in a registrar's office.
- Four or more years of experience working in higher education.
- Experience working with PeopleSoft, EMS, CourseLeaf, and/or similar scheduling software.
- Demonstrated knowledge of recordkeeping systems and ability to be precise with quantitative data.
APPOINTMENT TERMS
This is a full-time, permanent position. Salary will be commensurate with experience and qualifications. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).
TERMS AND CONDITIONS OF EMPLOYMENT
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.
TO APPLY
Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #498413 to upload a resume, cover letter, and contact information for three (3) professional references.
This job posting is scheduled to be removed at 11:55 p.m. Eastern time on June 25, 2024.
All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The University of Connecticut is an AA/EEO Employer.