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JOB SUMMARY

The Office of the Registrar at the University of Connecticut invites applications for a full-time, permanent Registrar Specialist (P3) position. Reporting to an Assistant Registrar, this role is responsible for managing multiple high-level, detail-oriented projects focused mainly on audit, compliance, and operational support while delivering exceptional customer service in a high-volume environment. The successful candidate will demonstrate the ability to work with accuracy, efficiency, and professionalism in a fast-paced and dynamic setting.

DUTIES AND RESPONSIBILITIES

• Review, analyze, and update departmental processes, documentation, and data systems (including student information systems, financial reporting, and research protocols) to ensure regulatory compliance.
• Research, interpret, and apply complex federal, state, and institutional regulations; assist in the development and revision of university policies and procedures to reflect regulatory changes and improve operational efficiency.
• Review and process voluntary and involuntary student separations to ensure accurate and compliant administration.
• Enter, review, and maintain student data in PeopleSoft and National Student Clearinghouse systems; collaborate with Financial Aid to ensure accurate reporting to the National Student Loan Data System (NSLDS).
• Review National Student Clearinghouse reports for accuracy and compliance; collaborate with campus partners to troubleshoot system issues and perform analysis, testing, and validation.
• Assist in establishing, documenting, and maintaining internal timelines and procedures for enrollment reporting to ensure compliance with NSLDS guidelines.
• Provide guidance, technical assistance, training, and outreach to faculty, staff, and stakeholders regarding compliance requirements and best practices.
• Manage and maintain student records in accordance with FERPA, record retention standards, and applicable federal, state, and institutional regulations.
• Independently manage short- and long-term special projects, leveraging technical expertise and comprehensive knowledge of Registrar operations and systems.
• Research archived records and historical documentation to support internal and external inquiries related to catalogs, bylaws, and record-keeping regulations.
• Test system upgrades, patches, and enhancements related to student records data; develop and update procedural and technical documentation.
• Deliver high-quality customer service to students, faculty, staff, and the public via phone, email, and in-person interactions in a high-volume environment.
• Provide operational support to the Registrar’s Office, including processing registration requests, program and plan changes, advisor updates, biographical changes, transcripts, enrollment and degree verifications, and grade additions or changes.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

1. Bachelor’s degree in appropriate field, or equivalent combination of education and experience.
2. Three years’ full-time employment in related area.
3. Demonstrated experience in a high-volume, customer service setting.
4. Demonstrated ability to pay attention to detail, work within deadlines, and make decisions.
5. Demonstrated oral and written communication skills.
6. Demonstrated administrative, organizational, and problem-solving aptitude.
7. Experience with electronic data processing.
8. Proven ability to establish rapport with students and parents and to maintain effective working relationships with faculty and staff.

PREFERRED QUALIFICATIONS

1. Four plus years of related experience.
2. Previous higher education experience at a large University.
3. Demonstrated knowledge of record-keeping systems and ability to be precise with quantitative data.
4. Experience with a student information system (Peoplesoft preferred) or other large database, scanning software.
5. Experience reading, interpreting, and enforcing policies (internal, University and State of Connecticut).
6. Demonstrated knowledge of FERPA, National Student Clearinghouse, NSLDS, and Title IV reporting.

APPOINTMENT TERMS

This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at Faculty and Staff Positions, Search #499798 to upload a resume, cover letter, and contact information for three (3) professional references. Applicants must clearly demonstrate how they meet the stated minimum qualifications, and any preferred qualifications they may possess, in their application materials.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on September 25, 2026.

All employees are subject to adherence to the State Code of Ethics.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disabilities, veteran’s status, status as a victim of domestic violence and/or sexual assault and/or trafficking in persons as defined by Connecticut law, prior conviction of a crime, workplace hazards to the reproductive systems, or gender identity or expression.

The University of Connecticut is an AA/EEO employer including for Disability and Veteran status.