JOB SUMMARY

The Simulation Operations Specialist provides technical support for all simulation operations, including preparation, maintenance, and repair of computerized manikins (software and hardware), task trainers, and related multimedia equipment. The Simulation Operations Specialist (Equipment Technician 2 (P3)) supports the four (4) simulation laboratories located throughout the state that are used as training facilities in support of Nursing students’ practical training. This position oversees hardware, software, inventory, and documentation and is responsible for providing advanced technical support for the school’s simulation labs, which feature audiovisual (AV) and simulation equipment and systems.

This position is based on the Storrs campus but requires frequent travel to other regional campus locations. The standard work schedule is 35 hours per week, typically Monday through Friday. However, this position also requires a flexible work schedule at times to accommodate changing student and programmatic needs. The incumbent must be willing and able to work a flexible schedule including variations of weekdays and hours worked, occasional evening and weekend hours, and potentially two (2) or more consecutive 12-hour days at times.

For more detailed information about this job opening and to view the full job description, please visit the School of Nursing website: https://nursing.uconn.edu/about/open-positions/

DUTIES AND RESPONSIBILITIES

Simulation Equipment and Lab Maintenance

• Maintains and troubleshoots simulation equipment, manikins, task trainers, software, and audiovisual systems across four simulation labs (Stamford, Avery Point, Waterbury, and Storrs).
• Inspects and maintains the routine security, cleanliness, and functionality of simulation labs and equipment.
• Manages simulation technology inventory, including ordering supplies and ensuring safe disposal of hazardous materials.
• Oversees and maintains simulation lab computers, AV systems (e.g., LCDs, cameras, projectors), and mobile devices used in simulation learning.

Simulation Session Support

• Works collaboratively with faculty and staff to ensure proper setup and breakdown of simulation sessions and skills labs.
• Participates in planning meetings to align equipment capabilities with scenario needs and course objectives.
• Provides onsite support for faculty during simulation sessions and assists with troubleshooting during live operations.
• Routinely visits and oversees simulation operations at the four campus locations.

Interdepartmental Collaboration and Professional Development

• Stays current with trends and innovations in simulation and instructional technology, particularly within nursing and healthcare education.
• Pursues ongoing professional development in simulation, AV, and educational technology to support continuous improvement.

Administrative and Technical Support

• Maintains necessary records and documentation for simulation activities and lab safety protocols.
• Ensures timely, professional responses to faculty and staff requests.
• Performs related duties, as required.

MINIMUM QUALIFICATIONS

1. Bachelor’s degree in healthcare, nursing, information technology and three years of related experience; OR an associate's degree in a related field and five years of related experience; OR seven years of related experience in a healthcare, clinical education, or simulation-based learning environment.
2. Experience working in a patient care or simulation environment, including experience with operating or supporting simulation equipment, peripheral hardware, systems, and various software applications.
3. Demonstrated knowledge of standard computing technology, Windows, Macintosh, and mobile devices, and associated desktop applications.
4. Demonstrated written communication skills, with proven experience explaining complex and technical processes.
5. Demonstrated ability to work collaboratively in a team-oriented environment.

PREFERRED QUALIFICATIONS

1. Background in nursing, allied health, emergency services, or healthcare simulation.
2. CHSOS certification (Certified Health Simulation Operations Specialist).
3. Demonstrated ability to apply a variety of concepts, techniques, and practices in the specialty area appropriate to supporting simulation laboratory environments.
4. Experience with basic security/networking protocols (firewalls, IP addressing) and remediation of computer viruses, spyware, and malware.
5. Experience working in Gaumard UNI, Laerdal LLEAP, and/or Office 365.
6. Experience with Adobe Creative Cloud, Photoshop & Premiere.
7. Experience and knowledge of audio-visual systems and related components (Crestron, Extron), including the ability to operate, maintain, analyze, and troubleshoot technical problems.
8. Demonstrated experience troubleshooting, integrating, and maintaining complex audio and video systems and equipment and/or other instructional technologies used in hi-tech classrooms or laboratories.
9. Experience maintaining and operating simulation equipment such as Manikins.
10. Prior experience coordinating logistics for simulation-based training or healthcare education.

PHYSICAL REQUIREMENTS

Ability to lift and carry items weighing up to 150 pounds, with mechanical or human assistance.

APPOINTMENT TERMS

This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https://hr.uconn.edu/health-benefits/.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

This position requires a willingness and ability to work flexible hours including occasional evening, weekend, and off-shift hours as needed to support program activities or respond to computer/IT emergencies. The chosen incumbent must also have the willingness and ability to travel to other campuses and/or simulation laboratory locations throughout the state.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, Search 499192 to upload a cover letter detailing your related experience to the position as outlined above, a resume, and the names and contact information for three (3) professional references. Screening will begin immediately and will remain open until a suitable candidate is hired.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on September 26, 2025. 

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcome and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.