JOB SUMMARY

Under the direction of the Q Center Director, the Educational Program Coordinator provides critical support in maintaining the Q Center's day-to-day operations. The Educational Program Coordinator is responsible for hiring tutors, program assistants, shift supervisors, and receptionists, and will assist in hiring Teaching Assistants (TAs). This position is also responsible for scheduling shifts, supervising, training, evaluating, and assigning work to the tutors, program assistants, receptionists, and TAs. The Educational Program Coordinator also coordinates academic support efforts between the Q Centers across the UConn system, as well as the Academic Achievement Center, W Center, and other units responsible for academic support and success at UConn.

DUTIES AND RESPONSIBILITIES

• Oversee, plan, and implement Q Center services and activities. Supervises day-to-day Q Center activities. Monitors program’s compliance with university policies and procedures. Monitors the processing of necessary paperwork and maintains program records, participant data, and facility use information.
• Recruits, selects, hires, and supervises tutors in STEM subject areas, including chemistry, mathematics, physics, and statistics, for both in-person and online tutoring. Facilitates orientation and training of tutors in areas of content, pedagogy, student engagement, and inclusive engagement practices. Determines tutor schedules and assignments (in-person and online) to ensure effective delivery of academic support services in the Q Center. Assist with TA hiring and training.
• Recruits, selects, hires, and supervises receptionists, program assistants, and shift supervisors. Coordinates orientation and training. Develops work schedules and assigns daily tasks to meet the needs of the Q Center.
• Coordinates and facilitates collaborative academic support events with other key academic support units at UConn, including but not limited to the Academic Achievement Center, W Center, First Year Programs, Learning Communities, Cultural Centers and Programs, and the Center for Access & Postsecondary Success (CAPS). Contributes to planning academic support workshops, conferences, meetings, and seminars.
• Assists in collecting, analyzing, and presenting program and student data used to evaluate student progress and effectiveness of academic support programming. Prepares reports based on data and recommends changes or improvements.
• Engages with Q Center staff across the UConn system. Completes regional campus visits to engage Q Center coordinators. Assists with implementing Q Center online regional campus tutoring support.
• Makes budget recommendations. Monitors approved budgets and expenditures during the academic year and summer. Assists in identifying resources and funding sources as needed.
• Oversees marketing and communications strategy for Q Center in Storrs. Creates and maintains social media presence. Assists Regional Campus Q Centers with promotion of services and student recruitment.
• Supports holistic, accessible, and equitable student success efforts at UConn. Teaches a minimum of one First Year Experience seminar a semester. Serve as a UConn Connects mentor each semester.
• Works flexible and/or irregular hours as needed, including nights and weekends.
• Performs related work as required.

MINIMUM QUALIFICATIONS

1. Bachelor's degree and three to four years of related experience, OR an equivalent combination of education and experience.
2. Experience supporting peer learning and academic engagement programming in a higher education environment.
3. Experience teaching or conducting workshops.
4. Demonstrated administrative experience, including the ability to resolve administrative problems efficiently and collaboratively, manage workflows, prioritize tasks, and exercise sound judgement on administrative and financial matters.
5. Demonstrated experience in coordinating activities and events with diverse student populations, as well as other internal and/or external constituencies.
6. Demonstrated experience working with students from diverse backgrounds.
7. Demonstrated written communication skills.
8. Experience with Microsoft Excel and other Office products.
9. Experience interpreting educational records and related information.

PREFERRED QUALIFICATIONS

1. Masters or Doctorate in Mathematics, Math Education, or Science Education.
2. Teaching experience in a STEM field or with first year students/first year experience.
3. Experience conducting program evaluations, or other educational research experience.
4. Experience working with diverse populations in a higher educational setting.
5. Supervisory experience.

APPOINTMENT TERMS

This is a full-time, 12-month, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits, please visit hr.uconn.edu and explore the sections under the Benefits & Leaves and Engagement & Learning headers.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA). Salary is commensurate upon the selected incumbent's education and experience, but is not to exceed low $60,000s. 

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, Search #499123 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be open until filled, with preference given to applications received by July 17, 2025.

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.