Assistant Director for Residence Education (Student Services Program Manager 2)

Apply now Search #: 498387
Work type: Full-time
Location: Storrs Campus
Categories: Student Programs and Services


The Assistant Director of Residence Education (AD) supervises a staff of 4-6 professional Residence Hall Directors (HDs) and is responsible for a residential area of approximately 3000 beds and 65 Resident Assistants (RAs). The Assistant Director reports to the Associate Director of Residence Education and is a critical leader in Residence Education.    The Assistant Director is primarily responsible for staff supervision and professional development, as well as administrative and managerial duties.   The AD considers diversity, equity, and inclusion in all aspects of their work. The AD assesses, plans for, contributes to, and oversees the implementation and enhancement of student learning outside of the classroom through a wide range of programmatic opportunities, including learning communities and academic initiatives.   The AD also works closely with colleagues from the Housing Services unit of the department in providing a comprehensive and outstanding on-campus experience for students. 

The Division of Student Life and Enrollment is committed to diversity, equity, and inclusion; competence in working with culturally and ethnically diverse populations; and awareness of how issues of difference, power, and privilege manifest in higher education environments.  The ideal candidate promotes equity and inclusion by demonstrating and supporting an understanding, sensitivity, and appreciation for social justice, cultural humility, and inclusiveness.  


  1. Responsible for participating in the selection and training of the Hall Director and paraprofessional staff, in close cooperation with the supervisor and other professional staff.
  2. Directly responsible for the development, evaluation, supervision, and work assignments of Hall Directors and other paraprofessional staff,
  3. Plans, develops, evaluates, interprets, and implements strategies, procedures, goals, and objectives related to managing the Residential Learning Model.
  4. Establishes internal operating procedures related to area of responsibility in cooperation with other Residential Life and University staff and makes changes as needed to improve efficiency or effectiveness.
  5. Serves as a student conduct officer adjudicating cases in an administrative conference setting and in hearings, and monitors administration of the community standards process in residence halls within the area of responsibility.
  6. Involved with the planning for unit/department special operations/projects which may be ongoing or short-term and which require planning, coordination, and supervision and are necessary to the work of the unit. Examples are Facilities logistics, Diversity and Inclusion Committee Convenor, opening, and other major department processes.
  7. Serves on assigned committees in the department and University (search committees, department committees/task force, University special project committees, learning communities).
  8. Develop strong working relationships with campus partners related to learning communities and special interest housing.
  9. Evaluates student trends and develop plans to respond to resident and community needs.
  10. Supports staff in dealing with student and family concerns and inquiries.  
  11. Develops and implements area objectives to support unit and department goals and assists in the development and formulation of department goals, policies, and procedures.
  12. Serves as a liaison with other University departments and campus partners, including Dining Services, Student Health and Wellness, Community Standards, and academic departments.
  13. Coordinates the implementation of Residential Life policies and procedures with professional and student staff.
  14. Work closely with colleagues from Facilities Operations and Housing Services in monitoring the residence hall physical facilities and support assignments processes.
  15.  Responsible for the fiscal management of the area.  This includes but is not limited to supervising staff who make expenditures as well as purchasing supplies for programs, monthly reconciliations, overseeing area budgets, etc.
  16. Respond to emergencies in accordance with established procedures, including as part of an on-call rotation.


The successful candidate will meet the following required qualifications:

  1. A master’s degree in Student Affairs, Higher Education, or a related field.
  2. Five years’ experience working professionally in a residence hall program.
  3. Problem-solving and critical-thinking skills.
  4. Ability to analyze complex issues and effectively plan and organize work. 
  5. Excellent oral and written communication skills.
  6. Experience in and awareness of the sensitivity required when interacting with, supervising, and addressing the needs of a diverse community. 


  1. Experience supervising professional residence hall staff. 
  2. Five to seven years of experience in higher education.
  3. Experience working in a large residence hall program.
  4. Current membership and/or active involvement in related professional organizations.  


This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).


Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.


Please apply online at, Staff Positions, Search #498397 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on July 17, 2024. 

All employees are subject to adherence to the State Code of Ethics which may be found at

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce.  The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner.  This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all.  We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same.  All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.

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