College Success Coach, Stamford Campus

Apply now Search #: 498077
Work type: Full-time
Location: Stamford Campus
Categories: Student Programs and Services


The College Success Coach (Academic Advisor 1) in the Center for Access and Postsecondary Success (CAPS) assists undergraduate students from traditionally underrepresented backgrounds in their academic, personal, and career development to promote retention and graduation. Coaches provide individualized support through one-on-one and group sessions, connections to relevant campus and community resources, and coordination of student enrichment activities while monitoring student progress.

Reports to the Director for Student Success, Equity, & Inclusion.


  • Builds trusting relationships to provide advising/coaching to an assigned roster of diverse students through their transition to and through the University.
  • Proactively provides personalized, constructive, engaging, motivating, and informative holistic student support. Works to remove roadblocks to students' success and ability to navigate their college experiences. Promotes a positive and engaged experience for transitioning and continuing students in an effort to increase retention and graduation.
  • Supports, guides, and empowers students through their college experience to enhance their capacity for continued success and development of skills necessary to be advocates for themselves. Helps students build life and leadership skills, create balance, manage stress, boost self-confidence, build advocacy skills, and develop goals for the future.
  • Promotes student development by connecting students to departmental, University, and community resources to help them navigate academic, personal, and social difficulties that could affect their persistence and graduation.
  • Uses the University’s advising and reporting systems to maintain information regarding student appointments, alerts, progress surveys, and other necessary information regarding student outreach, engagement, and recommendations while adhering to data integrity and reporting standards.
  • Helps students develop plans to address educational needs, and promotes social and out-of-classroom engagement, community-building, personal wellness, and professional development. Refers students to other student success services and resources as appropriate.
  • Assists with and actively participates in summer programming, orientation activities, and fall opening efforts to support student transition, retention, and graduation. Reviews and makes recommendations regarding academic warning, probation, or dismissal.
  • Serves as an instructor for the First Year Experience (FYE) course.
  • Performs related work as required.


  • Bachelor’s degree in a related field and three years of position-related experience in advising and/or counseling students or in providing academic support, OR advanced degree in a related field and one year of related experience in advising and/or counseling students or in providing academic support.
  • Ability and knowledge to support undergraduate students, including first-generation college students and students from traditionally underrepresented backgrounds.
  • Excellent interpersonal skills and the ability to work in a team setting.
  • Ability to build rapport with students, families, and University partners.
  • Ability to work on occasional nights and weekends and travel occasionally for work purposes.


  • Experience serving as an academic success coach or similar position focused on student persistence.
  • Advanced degree in higher education, counseling, or a related discipline.
  • Advising experience in postsecondary/higher education institution(s).
  • Experience in the interpretation of academic policies, regulations, and procedures.
  • Experience teaching or conducting workshops.


This is a full-time, end-dated position with the possibility of renewal subject to performance and funding. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. Starting salary is $56,102. For additional information regarding benefits visit: Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA). 


Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.


Please apply online at, Staff Positions, Search #498077 to upload a resume, cover letter, and contact information for three (3) professional references. Review of applications will be ongoing and continue until the position is filled. 

All employees are subject to adherence to the State Code of Ethics which may be found at

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same.  All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.

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